Our team are passionate about what we do, and experts in protecting people, property and places from harm.

Steve Faye

Managing Director

A management professional with a proven track record of managing teams, delivering operational excellence, and customer-oriented service delivery, Steve has worked for leading global brands in the UK and Internationally.

Steve joined SAFECROWDS Group in 2023, having previously been involved with the company as both a consultant and a client. Taking a service-led approach to developing the SAFECROWDS Group business in collaboration with the other directors, Steve has drawn on his background in retail and luxury brands to nurture a company culture and industry-leading processes that set SAFECROWDS Group apart. The result is an industry re-defining approach to security and counter terrorism that prioritises the people who work for us, as well as the people we work for.

Steve has completed various training courses with the SAFECROWDS Group Academy, and is first-aid and ACT trained, with Level 3 spectator safety certification, and is a qualified Counter Terrorism Practitioner. 

Vicki Hearn

Operations Director

Vicki has more than 20 years of experience in the security sector, including both leading teams during deployments and planning and implementing security strategies.

After working as door security for a number of small venues, Vicki became first door supervisor, then head door, then security manager for an iconic 1,625-capacity nightclub in London, leading a large team.

Vicki also has a proven record in running the security deployments for major events, such as large festivals, the 2012 London Olympics, the late Queen’s funeral, and the King’s coronation. She has also worked in close protection roles, including taking care of a princess from one of the Gulf states.

Trained in Judo, Vicki is certified as a Door Supervisor and has a Level 3 qualification in Spectator Safety, and a Level 5 qualification in Crowd Safety and Applied Crowd Science. She has a BIPDT Level 2 dog handler qualification and is a certified K9 explosives detection dog handler.

Wayne Gell

Head of Canine Training & Operations

Wayne brings over 20 years of dog handling experience to SAFECROWDS Group, honing both his expertise and craft in the armed forces and private sector roles.

Wayne’s background includes 11 years as a British Army dog handler with three operational tours in Afghanistan. Additionally, he has served as an instructor and trainer for the arms explosive search courses at the Defence Animal Training Regiment and works as a NASDU trainer with Inter K9 Limited, the first UK private company known for training drug detection dogs to identify date rape substances.

At SAFECROWDS Group, Wayne oversees all aspects of K9 training and operations. His responsibilities include ensuring our dog handling teams are proficient, performing at their best and up to date with their continuous training to identify explosives, pyrotechnics, and drug detection. Wayne’s dedication to using real scents in training guarantees our dogs are thoroughly prepared to detect real world threats, while maintaining the highest standards of performance and reliability in our K9 units.

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