COMPANY

SAFECROWDS Limited

DEPARTMENT

Operations

POSITION

Nightclub Medic

SALARY

£13.50 per hour, inclusive of holiday

HIERARCHY

Reporting Line: Reports to Head Door Supervisor

MISSION OF THE POSITION

The Nightclub Medic is a SAFECROWDS ambassador who plays a key role in providing a safe experience for customers. They are excellent communicators and experts in delivering first-class customer service. They are a reassuring presence and are able to adapt to the dynamic and unpredictable nature of nightlife situations which often requiring quick thinking and on-the-spot decisions.

RESPONSIBILTIES

  • Consistently uphold the highest standards of customer service and safety
  • Work closely with the security team and nightclub staff to ensure a coordinated response to incidents while maintaining a safe environment
  • Proficient in providing immediate first aid for a range of injuries including cuts, bruises, sprains, and minor burns
  • Able to handle medical emergencies such as alcohol intoxication, drug overdoses, cardiac events, seizures, or injuries due to altercations promptly and effectively
  • Communicate effectively with customers and staff during emergencies; explaining procedures clearly and calming individuals in distress
  • Ensure the availability, functionality, and proper use of medical equipment and supplies required for emergencies or first aid
  • Adhere to patient confidentiality standards and maintain a high level of professionalism at all times
  • Accurately report incidents, treatments provided, and any necessary information for follow-up or legal purposes
  • Report any safeguarding or wellbeing concerns promptly

BEHAVIOURS

  • You are able to work independently or as a team, coordinating with other security staff and venue management.
  • You are able to remain calm and adapt when working in high-pressure situations.
  • You have a strong sense of responsibility and integrity, and you conduct yourself professionally at all times.
  • You are able to communicate effectively, both verbally and in writing, with other security staff, clients and their customers.

REQUIREMENTS

  • Pre-hospital care qualification (FREC3 or equivalent)

Interviews will be held via video call, with slots available throughout the working day and early/late slots available. If you would prefer an in-person interview for any reason, please let us know by contacting recruitment@safecrowds.co.uk

Please note, pre-employment credit checks are carried out on every SAFECROWDS candidate, which forms an important part of our recruitment process.